As you may know, recently it has been a terrible time with current global pandemic. As a result, we wanted to let our customers know and our PrettyBae family know, that we are working from home, staying at home and are still running as usual.
We are in constant contact with our manufacturers in Manchester, UK and Barcelona, Spain. Our manufacturers are also running as usual and sending out our stock to us albeit a few delays here and there due to couriers having low staffing and staff self isolating as they should.
Our courier that we use to ship world wide is the UK's Royal Mail service. Royal Mail has ensured us that they are running as usual, and still sending out parcels and packages as usual - again albeit a few delays. They are working extremely hard to process parcels and get them out to recipients as soon as possible - as are we.
Please keep in mind, that when you order you will have a tracking number and tracking link so that you can see the progress of your order. If you don't receive this email, please check your spam folder or contact us quoting your order number so that we can send your tracking to you.
We also ask you to keep in mind, that it is possible that there might be delays with you receiving your purchase, due to the current climate. However, you WILL receive your purchase and we will be working around the clock to make sure you are looked after.
As a result, Covid-19 and the current government guideline in the UK and around the globe, we also urge you to stay at home and keep safe. We know that this is a very anxious time for many, so we are holding 50% off sale site wide *excluding clearance* with code: STAYHOME50 so you can still shop and save yourself some money at the same time.
Thank you so much to our customers and our community for supporting us through this, we appreciate it more than you know. Please stay safe and stay at home.
Love from the PrettyBae team xoxo